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hello i don't speak english currently, and i have probably missed something in this message

can someone explain me which link there is between ciao and microsoft please ?

D=E9but du message r=E9exp=E9di=E9 :

De : "info" <info(a)microsoft.com> Date : Mer 22 mai 2002 01:59:21 Europe/Paris =C0 : "Thomas De=A0Contes <d.l.deContes(a)ifrance.com> Objet : RE:{RTCProd#379-418}Install very well on macos X 10.2 R=E9pondre =E0 : "info" <info(a)microsoft.com> Content-Type: multipart/alternative;=20 boundary=3D"----_NextPart_361382340_boundary" X-Mailer: Talisma Mail Version 4.4

Hello,

Thank you for contacting Microsoft.

I am glad to know that you have contacted the manufacturer of Ciao. As mentioned in the earlier mail, I feel sorry=A0Ciao which is not a Microsoft product because I may be unable to assist you with this. Since our Support Professionals are not trained to troubleshoot issues with Ciao for Macintosh, we feel that your question would be best addressed by Ciao for Macintosh `s technical support.

However, if you would like assistance with any Microsoft product, please feel free to contact us. Thank You,

Sara Microsoft Online Customer Support Representative.

-----Original Message----- From: =A0=A0Thomas De=A0Contes=A0 (d.l.deContes(a)iFrance.com) Date: =A0=A0Tuesday, May 21, 2002=A0 05:14 AM To: =A0=A0info (info(a)microsoft.com) Subject: =A0Re: Install very well on macos X 10.2

i have wrote to ciao-users(a)clip.dia.fi.upm.es why do you tell me that you are sorry because ciao is not a microsoft product ?

Le mardi 21 mai 2002, =E0 10:08 , info a =E9crit :

...

Hello,

Thank you for contacting Microsoft Web Support.

I understand that you would like assistance with installing Ciao on your Macintosh operating system. I would like to inform you that we only support Microsoft products. I would like to inform you that we are available to assist customers with Web site navigation, general non-technical product information, and information regarding our product support structure.

This product is not a Microsoft product , so I may be unable to assist you with this. Since our Support Professionals are not trained to troubleshoot issues with Ciao for Macintosh, we feel that your question would be best addressed by Ciao for Macintosh `s technical support.

If after working with Ciao for Macintosh, they determine that the issue is with a Microsoft product , feel free to contact us again. At this point, however, we believe that your issue would be best addressed by support specialists trained on Ciao for Macintosh.

It has been a pleasure assisting you, and I hope you are able to have this issue resolved as soon as possible.

Thank you,

Tina Microsoft Online Customer Representative

-----Original Message----- From: =A0=A0Thomas De Contes =A0(d.l.deContes(a)iFrance.com) Date: =A0=A0Monday, May 20, 2002 =A004:26 AM To: =A0=A0ciao-users(a)clip.dia.fi.upm.es (ciao-users(a)clip.dia.fi.upm.es) Subject: =A0Re: Install very well on macos X 10.2

Le dimanche 19 mai 2002, =E0 01:59 , David Strainchamps a =E9crit :

...

I install all the version of ciao very well on macos x. I have macos X 10.1 with dev tools 10.1

i have devtools of september 2001 i don't know its number version, but maybe it's too old luckly, i just get the april 2002 version on a cd, with a friend who have an hot connexion, then i'll update it at once and retry

=20

=

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...

=3D=3D=3D=3D=3D Message: =A0=A0=A0=A0Address: =A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=

=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0Action:

...

help =A0=A0=A0=A0=A0=A0=A0=A0majordomo(a)clip.dia.fi.upm.es =

=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0Info. on useful

...

commands subscribe =A0=A0=A0ciao-users-request(a)clip.dia.fi.upm.es =A0Subscribe =

to this

...

list unsubscribe =A0ciao-users-request(a)clip.dia.fi.upm.es =A0Unsubscribe =

from

...

this list <whatever> =A0=A0ciao-users(a)clip.dia.fi.upm.es =A0=A0=A0=A0=A0=A0=A0=A0=

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=A0 =A0

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hello

i don't speak english currently, and i have probably missed something in this message =85

can someone explain me which link there is between ciao and microsoft please ?

D=E9but du message r=E9exp=E9di=E9 :

<excerpt><bold>De : </bold>"info" <<info(a)microsoft.com>

<bold>Date : </bold>Mer 22 mai 2002 01:59:21 Europe/Paris

<bold>=C0 : </bold>"Thomas De=A0Contes <<d.l.deContes(a)ifrance.com>

<bold>Objet : </bold>RE:{RTCProd#379-418}Install very well on macos X 10.2

<bold>R=E9pondre =E0 : </bold>"info" <<info(a)microsoft.com>

<bold>Content-Type: </bold>multipart/alternative; boundary=3D"----_NextPart_361382340_boundary"

<bold>X-Mailer: </bold>Talisma Mail Version 4.4

Hello,

=A0

Thank you for contacting Microsoft.

=A0

I am glad to know that you have contacted the manufacturer of Ciao. As mentioned in the earlier mail, I feel sorry=A0Ciao which is not a Microsoft product because I may be unable to assist you with this. Since our Support Professionals are not trained to troubleshoot issues with Ciao for Macintosh, we feel that your question would be best addressed by Ciao for Macintosh `s technical support.

=A0

However, if you would like assistance with any Microsoft product, please feel free to contact us.

Thank You,

=A0

Sara

Microsoft Online Customer Support Representative.

=A0

=A0

-----Original Message-----

From: =A0=A0Thomas De=A0Contes=A0 = (<underline><color><param>1999,1999,FFFF</param>d.l.deContes(a)iFrance.com</= color></underline>)

Date: =A0=A0Tuesday, May 21, 2002=A0 05:14 AM

To: =A0=A0info = (<underline><color><param>1999,1999,FFFF</param>info(a)microsoft.com</color>= </underline>)

Subject: =A0Re: Install very well on macos X 10.2

=A0

i have wrote to = <underline><color><param>1999,1999,FFFF</param>ciao-users(a)clip.dia.fi.upm.= es</color></underline>

why do you tell me that you are sorry because ciao is not a microsoft

product ?

=A0

Le mardi 21 mai 2002, =E0 10:08 , info a =E9crit :

=A0

Hello,

Thank you for contacting Microsoft Web Support.

I understand that you would like assistance with installing Ciao on

your Macintosh operating system. =A0I would like to inform you that we

only support Microsoft products. I would like to inform you that we

are

available to assist customers with Web site navigation, general

non-technical product information, and information regarding our

product support structure.

This product is not a Microsoft product , so I may be unable to

assist

you with this. Since our Support Professionals are not trained to

troubleshoot issues with Ciao for Macintosh, we feel that your

question

would be best addressed by Ciao for Macintosh `s technical support.

If after working with Ciao for Macintosh, they determine that the

issue

is with a Microsoft product , feel free to contact us again. At this

point, however, we believe that your issue would be best addressed by

support specialists trained on Ciao for Macintosh.

It has been a pleasure assisting you, and I hope you are able to have

this issue resolved as soon as possible.

Thank you,

Tina

Microsoft Online Customer Representative

-----Original Message-----

From: =A0=A0Thomas De Contes

= =A0<underline><color><param>1999,1999,FFFF</param>(d.l.deContes(a)iFrance.co= m)</color></underline>

Date: =A0=A0Monday, May 20, 2002 =A004:26 AM

To:

= =A0=A0<underline><color><param>1999,1999,FFFF</param>ciao-users(a)clip.dia.f= i.upm.es</color></underline> = <underline><color><param>1999,1999,FFFF</param>(ciao-users(a)clip.dia.fi.upm= .es)</color></underline>

Subject: =A0Re: Install very well on macos X 10.2

Le dimanche 19 mai 2002, =E0 01:59 , David Strainchamps a =E9crit :

...

I install all the version of ciao very well on macos x.

...

I have macos X 10.1 with dev tools 10.1

i have devtools of september 2001

i don't know its number version, but maybe it's too old

luckly, i just get the april 2002 version on a cd, with a friend who

have an hot connexion, then i'll update it at once and retry

= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

=3D=3D=3D=3D=3D

Message: =A0=A0=A0=A0Address: =A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=

=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0Action:

help

= =A0=A0=A0=A0=A0=A0=A0=A0<underline><color><param>1999,1999,FFFF</param>maj= ordomo(a)clip.dia.fi.upm.es</color></underline> =A0=A0=A0=A0=A0=A0=A0=A0=A0=A0Info. on useful

commands

subscribe

= =A0=A0=A0<underline><color><param>1999,1999,FFFF</param>ciao-users-request= @clip.dia.fi.upm.es</color></underline> =A0Subscribe to this

list

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= =A0<underline><color><param>1999,1999,FFFF</param>ciao-users-request(a)clip.= dia.fi.upm.es</color></underline> =A0Unsubscribe from

this list

<<whatever>

= =A0=A0<underline><color><param>1999,1999,FFFF</param>ciao-users(a)clip.dia.f= i.upm.es</color></underline> =A0=A0=A0=A0=A0=A0=A0=A0=A0Send message to list

= --------------------------------------------------------------------------= ---

Archived messages:

= <underline><color><param>1999,1999,FFFF</param>http://www.clip.dia.fi.upm.= es/Mail/ciao-users/</color></underline>

= --------------------------------------------------------------------------= ---

=A0

=A0

</excerpt>=

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